Different User Roles (Account Owner, Administrator, Employee, and Host)

admin
permission
security
employee
host

#1

There are 4 types of permissions within Tock:

  • Account Owner- The account owner is the highest level of access - this is only assigned by the Tock team. They will have all the permissions an Administrator does with one major difference- they will be the one who will be able to set up and change Billing.

  • Administrator - These are likely to be head chefs, managers, marketers, and owners. They will have access to everything except changing the billing information. They will be presented with the Control Panel and Bookings on the landing page.

  • Employee - The main difference between employee and admin is that employees don’t have access to the Control Panel. As a result, they cannot edit business information, settings or experiences or view financial reporting. These might be mid-level managers, floor leads, or anyone else who needs access to the calendar, operation reports and service dashboard. The main difference between employee and host is an employee will be able to take actions on the calendar.

  • Host - This category is for anyone whose access is restricted to table management only. As a result, they will be directed to the booking calendar but will only be able to take actions in the Service dashboard. They will not be able to view the calendar and operation reports. They can still cancel reservations and process refunds if needed from Service.

Administrators will have access to everything that Employees and Hosts do. Employees will not be able to access the Control Panel upon logging in and will be able to take actions on the Calendar, Service, Guests, and Operations.

This is what the landing page will look like:

Admins will have access to the Control Panel:

This is what Employees see when logged in:

Host will mainly be working out of the service dashboard:

tags:screen-control-panel-team


How do I add a new team member?
Pre-transition checklist for moving to Tock
Release Notes - May 25th, 2016